• FAQs

    • The FAQ below covers a wide range of question. If you cannot find the answer you are looking for, please contact us.


    • 🐴 FAQ🐴

      Find answers to common questions below:

      I didn’t receive my Moodle confirmation registration email. What should I do?

      If you haven’t received your Moodle confirmation registration email, it might have been mistakenly sent to your spam or junk folder. Here’s how you can find it and ensure it gets delivered to your inbox in the future:

      Open your email client (like Gmail, Outlook, Yahoo, etc.). Check your spam or junk folder and look for folders labeled “Spam,” “Junk,” or something similar. If the Moodle email is there, mark it as “Not Spam” or “Not Junk” to move it to your inbox.

      How do I change my password?

      Log in to Moodle and click on your profile picture or username. Select “Preferences” and find “Change password” in the Security section. Enter your current and new passwords, then save the changes.

      How do I go back to the homepage?

      In the navigation bar at the top of your screen, you will see the “Brooke” logo. If you click on this, you will always return to the site homepage, no matter where you are within the site.

      How do I change my personal details i.e Name, Email Address or Password?

      Click on the “profile icon” on the top right corner of your screen. In your profile area, select “edit my profile” from the top left box. From there, you can update or amend any of your account details.

      How do I register for an account on Academy for Working Equids LMS?

      To register, simply click on the “Register Now” link at the top of the homepage. Follow the prompts to provide the required information and create your account.

      How do I access my courses?

      Log in to your Moodle account, click on your profile or dashboard, and navigate to the “My Courses” section to access your enrolled courses.

      What type of learning content can I expect on Academy for Working Equids?

      Academy for Working Equids LMS offers learning content focused on working equids’ health, welfare, handling techniques, and other relevant topics. The courses provide comprehensive knowledge in these areas.

      Will I receive a certificate upon completing courses on Academy for Working Equids LMS?

      Yes, upon successful completion of courses, you will receive a certificate from Academy for Working Equids. These certificates validate your learning and achievement.

      Are the courses on Academy for Working Equids LMS self-paced or do they have set schedules?

      The majority of courses on Academy for Working Equids LMS are self-paced, allowing you to study at your convenience. Some courses may include specific deadlines for assignments or assessments.

      Can I access learning materials on Academy for Working Equids LMS from any device?

      Yes, the learning materials are accessible from computers, tablets, and smartphones. You will soon be able to download our dedicated app, or log in using the official Moodle app.